TERMS AND CONDITIONS
Sky Communications broadband services are offered by Sky Communications Private Ltd. (hereinafter referred to as "Sky Communications"), having its Registered Office at [insert registered office address]. All services offered under this initiative shall be referred to as being offered by “Sky Communications Operations” or simply “Sky Communications.” These Terms and Conditions form an integral part of the accompanying Subscription Form and govern the provision of services by Sky Communications, pursuant to the said subscription form.
Definition of Subscriber
"Customer" or "Subscriber" refers to any person who avails the service(s) offered by Sky Communications. The term "person" includes individuals, partnership firms, proprietary concerns, corporate bodies, housing societies, associations of persons, or any other juridical persons.
Definition of Service
"Service" refers to all the services that Sky Communications offers, markets, maintains, and supports, including updates and upgrades. However, services in relation to the Subscriber shall mean and cover only those services that the Subscriber has specifically availed.
Agreement with Subscriber
The Terms and Conditions published by Sky Communications from time to time form part of the agreement between Sky Communications and the Subscriber. Sky Communications reserves the right to change any or all aspects of this agreement, including operating rules, usage guidelines, prices, service plans, and policies at any time without prior notice to the Subscriber.
Subscriber Registration
The Subscriber must provide accurate and complete details such as name, address, telephone number, and email. If any details change, the Subscriber must update them promptly. Failure to update details may result in termination of service without any refund.
Service Terms
The latest Terms and Conditions published on the official website shall supersede all other terms and conditions.
Service Provision
Sky Communications shall provide services in accordance with the Terms and Conditions in force at the time of subscription, and as amended from time to time.
Payment Terms
Service charges must be paid in advance and are non-refundable. All taxes and additional levies shall be borne by the Subscriber.
Service Uptime & Force Majeure
Sky Communications will make the best possible efforts to maintain service uptime but will not be liable for downtime due to: Natural disasters (Acts of God) War, riots, civil disturbances Strikes, power failures, or technical failures beyond our control
Service Limitations
Sky Communications provides services on a best-effort basis and is not liable for external factors affecting service quality.
Limitation of Liability
Sky Communications shall not be liable for any loss, damage, or expenses due to service disruption, interruption, or suspension.
Third-Party Software
Sky Communications is not responsible for third-party software issues. Any support must be sought directly from the respective software vendors.
Data Usage & Legal Compliance
Sky Communications only carries data packets and is not responsible for their content. The Subscriber agrees not to use the service for any illegal or unethical activities.
Indemnity
The Subscriber agrees to fully indemnify and hold Sky Communications harmless against any legal claims, damages, or costs arising from their use of the service.
Subscriber Responsibilities
The Subscriber confirms that all provided information is accurate. The Subscriber is solely responsible for securing their account details, passwords, and payment information.
Password Security & Online Transactions
The Subscriber is responsible for their password security. Sky Communications is not liable for unauthorized transactions made using the Subscriber’s credentials.
Prohibition on Resale
The Subscriber cannot resell or share the service without written permission from Sky Communications.
Service Inspection & Termination
Sky Communications reserves the right to inspect the Subscriber’s premises for compliance. Services may be terminated immediately if the Subscriber violates these Terms.
Service Disclaimer
Sky Communications provides services on an "as-is" and "as-available" basis. No warranties or guarantees of uninterrupted service are provided.
Agreement Validity
This agreement, along with usage guidelines and operational rules, forms the complete Terms and Conditions between Sky Communications and the Subscriber.
Internet Telephony Compliance
Internet telephony (VoIP) use must comply with Indian government regulations. Terminating VoIP calls on public telephone networks (PSTN, ISDN, PLMN) is prohibited.
Restrictions on Redistribution
Sky Communications provides single-user connections unless specified otherwise. Unauthorized sharing of services is illegal and may result in legal action.
Compliance with Laws & Indemnity
The Subscriber agrees to comply with all applicable laws and indemnifies Sky Communications against any legal issues arising from their use of the service.
Network Property
All network infrastructure deployed by Sky Communications remains its property. Unauthorized tampering or relocation of network components is prohibited.
Subscriber Equipment
Any equipment provided remains Sky Communications’ property unless fully paid for by the Subscriber.
Service Upgrades & Interruptions
Sky Communications reserves the right to upgrade or modify services without prior notice. Services may be temporarily interrupted for maintenance or government orders.
Prepaid Account Expiry
Prepaid accounts expire if not recharged within the validity period. A reconnection fee may apply for reactivating expired accounts.
Disclosure of Information
Sky Communications reserves the right to share Subscriber details with law enforcement agencies if required by law.
Email Spamming Prohibited
The Subscriber must not use Sky Communications services for spamming. Violation may result in service termination.
Speed Measurement
Speed is measured within the Sky Communications Network and may differ from external speed tests.
Lawful Use
The Subscriber must use the service legally and follow all government regulations.
Password Security & Online Requests
Subscribers must keep their passwords safe. Sky Communications is not responsible for unauthorized transactions.
Binding Agreement
By subscribing to Sky Communications services, the Subscriber agrees to these Terms and Conditions.
Proprietary Rights
All content, software, and materials available on Sky Communications' website are protected by copyright and intellectual property laws. The Subscriber must not copy or distribute such content without permission.
Contact Information
📬 Email: skycommunicationsond@gmail.com
📞 Phone: +91-9952788448
For tariffs, updates, and policy changes, please visit [Insert official website URL].